Just Listen读书介绍
| 类别 | 页数 | 译者 | 网友评分 | 年代 | 出版社 |
|---|---|---|---|---|---|
| 书籍 | None页 | 2012 |
| 定价 | 出版日期 | 最近访问 | 访问指数 |
|---|---|---|---|
| CDN$ 32.98 | 2012-05-01 … | 2022-09-24 … | 88 |
In JUST LISTEN, veteran psychiatrist and business coach Mark Goulston reveals the secret to how to get through to anyone, even when productive communication seems impossible, and presents remarkably effective tools and techniques you can use whenever a job, a sale, or a relationship hangs in the balance. Goulston has proven these strategies during his own 30-year career as a business coach at companies such as GE, IBM, Goldman Sachs, Kodak, Federal Express, Hyatt, and Disney. He has also trained FBI and police hostage negotiators to handle life-or-death situations.
With this powerful yet engaging audio book, you'll learn how to:
Get the attention of a total stranger who you need to know-like that potential client you absolutely must land. Talk an angry person up from an instinctual (irrational) state to receptivity, and finally to rationality-a skill that can save a job, a marriage, or even a life. Use the "Magic Paradox"-a technique the author developed for hostage negotiators- to turn a negative person into an asset. Master the critical art of buy-in (the foreplay of negotiation, persuasion, and selling) by moving anyone through the "Persuasion Cycle.
Barricades between people become barriers to success, progress, and happiness; so getting through is not just a fine art, but a crucial skill. JUST LISTEN gives you the techniques and confidence to approach the unreachable people in your life, and turn frustrating situations into productive outcomes and rewarding relationships.
作者简介跨界沟通专家
商界心理权威
年度最优秀的精神科医师
在过去25年间，郭士顿医生与众多知名企业展开合作，凭借其在人际关系和沟通方面的独特洞察力，他成功地帮助了个人、团队和组织发挥出最大的潜力。
他服务过的客户包括：FBI、IBM、联邦快递、柯达、美林证券、高盛及美国洛杉矶警察局等。他也曾受邀担任《华尔街日报》、《财富》、《新闻周刊》、《时代》、路透社、美国国家公共电台、“奥普拉秀”和“今日秀”的特约嘉宾，向人们传授处理各种复杂人际关系的方法技巧，引导他们通过学会倾听来解决各种棘手问题。
此外，他还著有《摆脱你的工作坏习惯》等畅销作品。
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